Terms & Conditions

1111 casino operates as an online gaming and sports betting platform serving adult players in Bangladesh. The platform offers cricket betting, live casino games, slots, bingo, poker, and other gaming products delivered via the website at 1111-casino.com. All services are provided subject to the terms set out in this document, together with any supplementary rules, game-specific terms, bonus terms, or privacy policy documents published on the platform.

1111 casino reserves the right to amend, update, or replace these Terms & Conditions at any time. Material changes will be notified to registered players via the contact email associated with their account. Continued use of the 1111 casino platform following the publication of updated terms constitutes acceptance of those changes. It is the Player's responsibility to review these terms periodically.

Section 2

2. Eligibility & Age Restriction

Access to and use of the 1111 casino platform is subject to strict eligibility criteria. By registering an account or using the platform in any capacity, you represent and warrant that you meet all of the following requirements at all times during your use of the platform.

• Minimum Age: You are at least 18 years of age. 1111 casino enforces a strict 18+ policy across all services, games, and promotions. Players who are under the age of 18 are strictly prohibited from registering, depositing, or playing on the platform. 1111 casino reserves the right to request proof of age at any time and to suspend any account where age cannot be verified to the Company's satisfaction.
• Personal Capacity: You are acting on your own behalf and not on behalf of any third party. You are not acting as an agent, representative, or trustee for any other individual or organisation when using the 1111 casino platform.
• Legal Capacity: You have the full legal capacity to enter into a binding agreement. You are not subject to any legal restriction, guardianship order, or court judgement that would prevent you from entering into contracts of this nature.
• Single Account: You do not currently hold, and have never previously held, another registered account on the 1111 casino platform. Each individual is entitled to register exactly one account. Circumventing this rule by using a different name, address, email, or payment method constitutes a material breach of these terms.
• Own Funds: All funds deposited to your 1111 casino account are your own legally obtained money. You are not depositing funds on behalf of any third party, and the funds are not derived from any unlawful activity.
• Self-Exclusion Status: You have not previously self-excluded from the 1111 casino platform or any other gambling platform in a manner that would prevent you from opening or using an account. Players who are subject to an active self-exclusion arrangement must not attempt to register or log in.
• Informed Consent: You understand that gambling involves risk, that you may lose the money you deposit, and that the 1111 casino platform is intended for entertainment purposes only. You are not using the platform as a means of generating income or resolving financial difficulties.

Section 4

4. Deposits, Withdrawals & Payments

1111 casino processes all financial transactions in Bangladeshi Taka (BDT). The platform supports the following payment methods: bKash, Nagad, Rocket, Upay, Visa, and Mastercard. 1111 casino does not charge fees on standard deposits or withdrawals; however, your payment provider may apply their own transaction charges, for which 1111 casino accepts no responsibility.

• Minimum Deposit: The minimum single deposit amount on 1111 casino is ৳200. Deposits below this threshold will not be accepted and will be returned to the originating payment method.
• Deposit Processing: bKash and Nagad deposits are credited to your 1111 casino balance within 60 seconds of the transaction being confirmed. Card deposits via Visa and Mastercard may take up to 15 minutes to reflect in your account balance, depending on the issuing bank's processing time.
• Minimum Withdrawal: The minimum single withdrawal amount is ৳500. Withdrawal requests below this threshold will not be processed until the balance eligible for withdrawal meets or exceeds the minimum.
• Withdrawal Processing: Withdrawal requests from verified accounts to bKash or Nagad wallets are typically processed automatically within 60 seconds. Withdrawals to Rocket or Upay are processed within 5 minutes. Card withdrawals are processed within 1–3 business days, subject to the receiving bank's internal processing schedule.
• Withdrawal Limits: Maximum daily withdrawal limits apply and are displayed in the cashier section of your account. Players who require an increase to their withdrawal limit may contact the 1111 casino support team. Elevated limits are subject to enhanced KYC review.
• Withdrawal Method Matching: For anti-money-laundering compliance, withdrawals must be processed to the same payment method used for the corresponding deposit, wherever technically possible. 1111 casino reserves the right to request additional verification documentation before processing any withdrawal that cannot be matched to a prior deposit method.
• Currency: All balances, bets, winnings, and transaction amounts on the 1111 casino platform are denominated in BDT. No currency conversion is required for Bangladeshi players. The ৳ Taka symbol is used throughout the platform to denote all monetary values.
• Failed Transactions: If a deposit or withdrawal fails for technical reasons, please contact the 1111 casino support team with your transaction reference number. Do not attempt to repeat a failed deposit before confirming with support that the original transaction was not processed, to avoid duplicate charges.

Section 6

6. Gameplay Rules & Fair Play

1111 casino is committed to maintaining a fair, transparent, and enjoyable gaming environment for all Players. The following rules govern gameplay across all products available on the platform, including slots, live casino, cricket betting, sports betting, bingo, and poker.

• RNG Certification: All virtual games on the 1111 casino platform — including slots, virtual table games, and number-draw games — use random number generators (RNG) that have been independently tested and certified by accredited testing laboratories. No virtual game outcome can be predicted or influenced by the Player or by 1111 casino.
• Live Casino Integrity: Live casino games are streamed in real time from studios operated by Evolution Gaming, Ezugi, and other regulated providers. The physical dealing and spinning processes in these games are subject to the rules and oversight of the studio operator. 1111 casino makes no independent adjustment to live game outcomes.
• Sports Betting Settlement: Cricket and sports bets are settled in accordance with the official result as declared by the relevant governing body (e.g., ICC, BCB) within the settlement timeframe displayed on the betting slip. In the event of a result dispute, 1111 casino's decision on bet settlement, made after reviewing all available official data, is final.
• Disconnection Policy: In the event that a Player's internet connection is interrupted during a game round, the Platform will attempt to complete the round using the last valid bet submitted. If the round cannot be completed due to a server-side fault attributable to 1111 casino, the bet amount will be returned to the Player's balance. Disconnections caused by the Player's own hardware, software, or internet service provider are not the responsibility of 1111 casino.
• Malfunctions: In the event of a software or platform malfunction that results in an incorrect game outcome or an erroneous payout display, 1111 casino reserves the right to void the affected round and return the bet amount to the Player. Any winnings paid in error due to a system malfunction may be reversed from the Player's balance.
• Minimum and Maximum Stakes: Each game on the 1111 casino platform carries its own minimum and maximum stake limits, which are displayed within the game interface before play begins. Players must not use any technical method to circumvent these stake limits.

Section 8

8. Account Suspension & Closure

1111 casino reserves the right to suspend or permanently close any Player account at any time, with or without prior notice, where the Company has reasonable grounds to believe that a breach of these Terms & Conditions has occurred, or where closure is required to comply with responsible gaming obligations, legal requirements, or anti-fraud procedures.

• Voluntary Closure: Players who wish to close their 1111 casino account voluntarily may do so by contacting the support team via live chat or email. Upon closure, any real-money balance remaining in the account will be returned to the Player's verified payment method, subject to KYC completion. Bonus funds are forfeited upon voluntary account closure.
• Self-Exclusion Closure: Players who close their account via the self-exclusion tool will have their account locked for the duration selected (minimum six months). During this period, the account cannot be reopened, and the player's details will be flagged to prevent re-registration. See the 1111 casino Responsible Gaming page for full self-exclusion details.
• Company-Initiated Suspension: Where 1111 casino suspends an account pending investigation (for example, due to suspected fraud or bonus abuse), the Player will be notified by email. Suspended accounts cannot be used to place bets or process withdrawals during the investigation period. The Company aims to resolve investigations within 10 business days.
• Company-Initiated Closure: Where a Player account is closed by 1111 casino as a result of a confirmed breach of these Terms & Conditions, all bonus funds and any winnings derived from bonus funds will be forfeited. Real-money balances will be returned to the Player's verified payment method at the Company's discretion, unless the breach involves fraud, money laundering, or other criminal conduct — in which case funds may be withheld pending legal proceedings.
• Inactive Accounts: An account that has had no login activity for a continuous period of 12 months is considered dormant. 1111 casino will attempt to contact the Player using the registered email address before applying a dormancy administration fee. Details of dormancy fees and timelines are available from the support team on request.
• Dispute Resolution: Any dispute arising from an account closure decision should be raised with the 1111 casino support team in the first instance. The support team will acknowledge the dispute within 48 hours and aim to provide a full resolution response within 10 business days. 1111 casino's decision on account-related disputes, made after good-faith review of all available evidence, is final.

These Terms & Conditions, together with the Privacy Policy, Responsible Gaming Policy, and any applicable game-specific or promotion-specific rules published on the 1111 casino platform, constitute the entire agreement between the Player and the Company. They supersede all prior communications, representations, or agreements relating to the subject matter hereof. 1111 casino's failure to enforce any provision of these terms on a particular occasion does not constitute a waiver of the Company's right to enforce that provision on a future occasion.

If you have any questions about these Terms & Conditions, please contact the 1111 casino support team. Our team is available 24/7 via live chat from within your account, or by email at [email protected]. We are committed to providing clear, prompt, and helpful responses to all player queries regarding our legal terms and policies.